UPS Systems
Authorised PSS Distributors service agent for Queensland. NDIS-compliant UPS installations, long-life batteries specified for Brisbane's climate, and full lifecycle support for existing systems.
PSS
Authorised Service Agent
Genuine parts, factory-honoured warranties.
NDIS
Life-Support Grade UPS
For participants on powered medical equipment.
QLD
Climate-Spec Batteries
Long-life cells built for heat and humidity.
What we cover
Full UPS Lifecycle Support
From new installations to battery replacement, servicing and decommissioning — we handle the full lifecycle of a UPS system so you don't end up with equipment that fails when you need it most.
PSS Distributors Service Agent
Jentech is an authorised service agent for PSS Distributors — one of Australia's leading UPS suppliers. That means we carry genuine replacement batteries and parts, service records go back to the manufacturer, and warranty work is honoured. When your PSS UPS needs attention across Queensland, we're the team who can keep it covered.
NDIS UPS Systems
For NDIS participants who rely on powered medical equipment, a UPS isn't a nice-to-have — it's life-critical. We install and maintain NDIS-compliant UPS systems that keep oxygen concentrators, ventilators, feeding pumps, CPAP machines, and other essential equipment running through outages. We can also liaise with your NDIS plan manager or support coordinator on the documentation.
Long-life QLD-spec batteries
Standard UPS batteries die fast in Brisbane's humid, hot conditions — we've seen sealed lead-acid batteries fail inside 18 months because they weren't specified for the climate. We install long-life batteries designed for sustained high-temperature operation, significantly extending service intervals and lowering total cost of ownership.
Replacement & upgrades
If your existing UPS is nearing end of life, no longer supported by its manufacturer, or has outgrown its original load, we can size, supply, and install a replacement. We handle everything from load assessment and unit selection through to installation, battery commissioning, and decommissioning of the old equipment.
Typical applications
Who uses UPS systems?
Medical / NDIS
Life-support equipment, medical refrigeration, oxygen concentrators.
Small business
Servers, point-of-sale, networking, CCTV, access control.
Home offices
Workstations, internet, phones — ride through brownouts and outages.
Commercial sites
Retail tills, kitchen display systems, building management systems.
NDIS Participants
Talk to us about NDIS UPS funding
If you rely on powered medical equipment and a power outage would put your health at risk, a UPS can often be funded through your NDIS plan. We'll provide a detailed written quote with specifications, runtime calculations, and warranty terms — everything your support coordinator or plan manager needs to make the case.
Where UPS Matters
Who relies on UPS backup
UPS isn't for every tenancy — but where it's needed, it's critical. Six applications we deliver most often.
Server Rooms & Data Cabinets
Small rack UPS through to large enterprise units. Keep servers online through supply blips, voltage dips, and scheduled brown-outs. Clean shutdown via network card on longer outages.
Medical Practices
Diagnostic imaging, consulting systems, patient records. Medical-grade isolation and UPS backup to meet practice continuity and compliance requirements.
24/7 Gyms & Venues
Access control, CCTV, alarm systems. A 5-second outage shouldn't lock 300 members out of the gym at 5am. UPS bridges the gap.
Retail with EFTPOS
Point-of-sale and payment systems. Five minutes of downtime on a busy trading day is real revenue loss — and often insurable via continuous-trading cover.
NDIS-Compliant Home UPS
NDIS participants with life-support electrical equipment have specific supply continuity requirements. We install and certify home UPS systems that meet those obligations.
PSS Distributors Service Agent
PSS Distributors is one of Australia's premier UPS brands — we're their authorised service agent. Warranty work, spare parts, battery replacements, commissioning.
What to Expect
From load assessment to annual service
Load assessment
We document what needs to stay online through a power event — specific equipment, wattage draw, duty cycles. This becomes the UPS load specification.
Runtime calculation
How long does the UPS need to run? 5 minutes (ride-through short blips), 15 minutes (orderly shutdown), 30+ minutes (extended outage bridging). This drives battery sizing.
Sizing & recommendation
Fixed-price quote with a specific UPS model and battery configuration. We explain why it's the right choice and what the alternatives would give up.
Installation & commissioning
Licensed electrical installation, UPS configured, batteries commissioned, network monitoring set up where requested. Load-test performed to verify runtime against spec.
Annual service calendared
UPS batteries degrade over time. Annual service catches capacity loss, tests runtime against spec, cleans the unit, and replaces batteries at end-of-life (typically 3–5 years for lead-acid, 7–10 for lithium).
Compliance & Standards
Standards that apply to UPS installations
UPS installation sits at the intersection of electrical, battery safety, and (for medical/NDIS) continuity-of-care compliance:
- AS/NZS 62040 — UPS performance, safety, and EMC requirements. The core product standard.
- AS/NZS 3000:2018 — electrical installation of the UPS, isolation, and downstream distribution.
- Battery disposal regulations — end-of-life batteries (lead-acid and lithium) must be handled under AS/NZS 4681 and QLD Waste Reduction and Recycling regulations.
- NDIS Practice Standards — participants with life-support electrical equipment have defined supply continuity requirements we can certify against.
- Workplace Health & Safety Queensland — battery handling, ventilation for lead-acid battery rooms, arc-flash risk for larger systems.
- Manufacturer warranty compliance — maintaining warranty typically requires annual servicing by an authorised agent.
What Affects Your Quote
How we price UPS systems
UPS pricing varies enormously with load size, runtime, and brand. Every system is quoted after a load assessment. The variables that drive the price:
Load capacity
Small rack UPS (1–3kVA) vs medium commercial (5–10kVA) vs large enterprise (20kVA+) — sized to the protected load.
Runtime requirement
Ride-through (5 minutes), orderly shutdown (15 minutes), extended outage bridging (30+ minutes) — drives battery sizing and unit choice.
Brand & battery technology
PSS Distributors (our authorised service agency), APC, Eaton. Lead-acid vs lithium batteries — lithium higher upfront, longer service life.
Installation scope
Dedicated circuit from switchboard, isolation and bypass switching, network monitoring card, physical mounting.
Ongoing service
Annual service visit recommended — load test, battery health report, preventative battery replacement before end-of-life.
FAQ
Frequently Asked Questions
What is a UPS and do I need one?
Do NDIS participants qualify for a UPS through their plan?
How long will a UPS keep my equipment running?
How often should UPS batteries be replaced?
Can Jentech service a UPS from another supplier?
Protect your critical equipment
Whether it's a new installation, a battery replacement, or servicing an existing system, we'll size and support a UPS that actually keeps working when Brisbane's power drops.